FAQ's

1. What is Biltong?
Biltong is a traditional South African dried beef snack, crafted using premium cuts of grass-fed Scottish beef, marinated with natural spices and air-dried to perfection. It’s high in protein, low in sugar, and full of flavor.

2. Is your biltong Halal?
Yes, we offer 100% Halal-certified biltong, prepared according to Halal standards. You can enjoy our snacks with complete confidence.

3. Do you use additives or preservatives?
We pride ourselves on keeping our biltong as natural as possible. Our Natural Range contains no nitrates or unnecessary additives. For those who love extra flavor, our Spiced Range contains a small, safe amount (2%) of seasoning with nitrates to enhance taste and texture.

4. What flavours do you offer?
Our core flavours include Original, Chilli, and Spiced. We are also launching exciting new flavours such as Chilli Chutney, Hot Honey, Marmite, and Horseradish. Plus, look out for our biltong, raisin & nut protein bars – a healthy gluten-free snack option.

5. How should I store biltong?
Biltong is best stored in a cool, dry place. Once opened, we recommend refrigerating and consuming within 3–5 days for the freshest taste.

6. How long does delivery take?
We deliver across the UK. Orders are usually dispatched within 1–2 business days and delivered in 2–5 working days, depending on your location. Free delivery is available on qualifying orders (see our shipping policy for details).

7. Do you ship internationally?
Currently, we primarily deliver across the UK. For international orders, please contact our support team to check availability and shipping rates.

8. Is biltong healthy?
Yes! Biltong is a high-protein, low-carb, and gluten-free snack. It’s an excellent source of natural energy, perfect for workouts, busy lifestyles, or healthy snacking.

9. How is biltong different from beef jerky?
Unlike jerky, biltong is air-dried, not smoked or cooked. It uses simple natural ingredients and has a softer, more authentic texture with richer flavour.

10. Can I return or exchange my order?
We want you to love your biltong! If there’s an issue with your order, please contact our customer support within 7 days of delivery, and we’ll be happy to help.